Our Commitment to Quality
Norak has the two main certifications in the translation industry. Some companies claim they comply with them. We do have the certificates, framed in our headquarters.
ISO-9001 guarantees we follow the strictest project management workflows and protocols. EN-15038 guarantees only qualified and specialised professionals will do and manage your translation. And all this is certified by TÜV Rheinland.
By now you surely know the numbers: ISO-9001 and EN-15038. But we didn’t stop there. Norak has a high security certificate in data protection, fully EU law compliant. Our own servers are Thawte secured and guaranteed, “it’s a trust thing”.
We also are an EU awarded translation provider and a licensed SDL Trados user. We know.
Delivery you can trust
Client dedicated account and project managers. Client dedicated teams of translators. The latest translation software and technology. DTP and typesetting with workflow automation. Cultural and linguistic consultancy and review.
Did we forget something? Ask for it. We will deliver.
Our translators are your translators. Most live in their countries of origin. In this way we can guarantee “in-market” translations, we understand your target audience.
To comply with EN-15038 we can only recruit and use native qualified specialised and experienced professional translators. No aficionados, no amateurs. Only professionals:
- Native translators in their target languages.
- Qualified at degree level or higher.
- High level of specialisation, with a minimum proven work experience of 5 years.
- To this Norak adds its own recruitment programme: all our approved vendors must pass our own tests with flying colours. Only 15% of applicants make it.